Terms & Conditions

As of May 25, 2018 there is an EC Regulation 2016/679 in effect regarding protection of individuals in relation to handling of personal information and free transfer of these details. This information is intended to bring awareness about all aspects of personal details handling by empressjewellery.com, and the rights you have in reference to such handling:


Who handles your personal details?


The administrator of personal details is "EMPRESS" Ltd., UIC: 102674792, with seat and registered address at Burgas, residential complex "Meden Roudnik", bldg. 112, entrance. В, floor 4, apt 7, represented by its manager, Miroslav Radoslavov Lazarov.


The administrator of personal details has been registered with The Commission for Personal Data Protection: No. 143729


The party that handles personal details is "SK ESTEMO“ Ltd., UIC: 203769408, with seat and registered address at Burgas 8000, 7, Petko Karavelov Street, represented by its manager, Stanimira Christova Skarleva-Dimova.


Competent authority for the Protection of Personal Information:


Committee for protection of personal information, address: Sofia 1592, 2, Prof. Tzvetan Lazarov Blvd., Phone: 02 915 3 518.


Reasons to collect, handle and store your personal details


The administrator collects and handles your personal details primarily subject to your consent by establishing a profile for empressjewellery.com, in relation to the steps to be undertaken for making a contract.


Your personal information is being collected pursuant to contractual reasons in relation to the sales transaction – upon making an order and payment effected for the products ordered, via returning non-conforming products, etc.


Which type of personal details is to be collected, handled and kept by our company?


Personal information we collect and handle includes first and last name, address (address for delivery), e-mail address, phone number, identification codes for customer/ online identifier, invoicing details (upon completion of an order), bank details (for goods returned/payment upon delivery).


These details are / were collected in relation to any past or current sales transactions. We apply utmost efforts to protect your details and ensure complete confidentiality, and we use these only for purposes permitted by the law.


Purposes for which we handle your personal details


We handle your personal information with the sole purpose of managing your individual profile   – for effecting a sales transaction, by making orders in the online profile, as established by you and for the issuing of accounting documents and waybill for shipping of products.


Collection of such details is needed for the technical functionality of the site.


Term of storage of your personal data


Your personal details will be handled and maintained for a period of 5 years from ordering date, and this period is required to ensure that accounting goals are met. Upon expiry of the 5-year period, any personal details on a hard copy will be destroyed, and those on an e-copy will be automatically deleted.


Your rights related to collection, handling and storage of your personal information


Pursuant to the Regulation and subject to existence of any reasons specified therein, you can exercise the following rights in relation to collection, handling and storage of your personal details, specifically:


You have the right to be informed of the personal details we handle; you can request correction of your personal details, if incorrect/ not up-to-date; you can ask the administrator to impose a limitation on your personal details handling; you can request deletion of your personal details without undue delay; you have the right to object handling of your personal details by the administrator at all times, by specifying reasons to such effect; you can file a complaint against your personal details being handled or non-compliance with your rights before the competent supervisory authority – the Commission for personal details protection, address: Sofia 1592, 2, Prof. Tzvetan Lazarov Blvd. (www.cpdp.bg).


You can enjoy your rights by filing an application in writing to the administrator of personal information at the following address: e-mail: info@empressjewellery.com or visit any of our shops at: Burgas, 34, Alexandrovska Street; and/or Sofia 29, Tsar Ivan Shishman Street.


Recipients of personal data


In relation to and for the performance of our contractual relations, as well as to ensure compliance with all statutory obligations, we are obliged to disclose your personal details to the following parties: the National Revenue Agency, Национална агенция за приходите, the Committee for Consumer Protection, court authorities, supervisory authorities, accounting office (involved in handling of personal information), and courier.

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