Privacy Statement

Our site contains order forms that you would fill in. These forms collect information about you and we use such information ensure delivery of the item you have ordered. Pursuant to the Data Protection Act and the EU General Data Protection Act (GDPR), as approved by the European Parliament on 14 April 2016 and the related laws, we have a legal obligation to protect the personal information we collect from you.

The personal details we collect and process are: name and surname, address (delivery address), e-mail address, bank details on return of goods / payment upon delivery).

These details were or have been collected in relation to past or current sales relations. We do our best to protect these details and ensure utmost safety and we use these details only as legally permitted and for your purposes only!

Our privacy policy further identifies the options made available to you as required to acquire access, update or to be able to control your personal details handled by us. Should you have any queries regarding our practices or any of your rights specified below, you can contact our team at e-mail:, or visit our shops in Burgas, 34, Alexandrovska street or in Sofia, 29, Tsar Ivan Shishman street.

The information you provide for us is needed for the adequate performance of the contract made between you and us, and it enables us to observe our legally binding obligations. Without this information, we are not able to deliver all services requested. To be able to effect an order for an article via the, you will first have to register as our customer, then you must log in into the profile you have created to finalize your order. Upon registration, there is a requirement for “mandatory details” and the site would not be functional without these. By acting so and entering your details, you expressly agree that your details will be handled for the purposes of the contract we have made.

The site enables you to establish a profile, even if you do not place an order. In that case, we would process your details subject to your explicit consent, and the details are being handled for the following purposes: steps to be undertaken for making a contract.

Cookie Policy

The site collects standard Internet logging information, including your IP address, browser type, and language and time of access. To ensure that the Site is well-maintained and to ensure better navigation, we or our service providers may use cookies (small text files stored in the user's browser) or internet beacons ( web beacons) (electronic images that allow the Website to count visitors to a particular page and access certain cookies) to collect aggregated data.

Site cookies are added to the site, such as a session cookie, which saves the logged user and saves custom settings such as language version, currency at the cost of goods and products in the basket. These cookies do not collect personal data.

A Google Analytics app is installed that collects information about your IP address. Administrator of this data is Google, but we do not have access to IP address information or user interests themselves. Google is the administrator, and it only provides us with an interface to view the collected data.

We do not collect and store individual (non-shared) cookies.

Whenever you use the Site, information (language information, country, and pages previously visited) can be collected using cookies or other technologies. The use of collected cookies is very limited and is related to technical purposes (the functionality of the Site). Cookies are stored for up to 5 years in accordance with international NAI standards.

The information gathered with cookies can not be associated with a particular person. By using this Site, you agree to the use of cookies.

You can use your browser settings to delete and / or disable cookies from specific or all sites.

We warrant that, your personal details will be used only for the purposes of contractual and pre-contractual relations between ourselves, and that such details shall not be used for marketing or statistic purposes, and we shall not send you any personalized commercial messages, online presentations of products or news based on the history of your navigation in this web site.

Information that is required to be able to use the payment services

The party that handles payment details shall collect information for the proper performance of the contract made with you, such as: your bank account or credit card details, to facilitate the processing of the payments; we use the payment services of an external provider , for example , one option is PayPal. The party that handles payments shall observe the currently valid law. Payments to would need collection of information related to payment transactions, via the payment instrument used, date and time, payment amount, expiry date for payment due date, and postal code for the payment, e-mail address with PayPal, IBAN details, address etc. details associated with the transaction. This information is needed for the proper performance of the contract between you and us and ТEMPRESS OOD to enable delivery of payment services.

How we use this information

We do our best to minimize data collection and establish limitation on their use; it is related to details in relation to which we have permission in place, and if required for delivery of services we are obliged to provide.

We disclose your personal details only if and to the extent required for any third party’s performance, provided that such third party shall need your details in order to perform the said service on our behalf. Such third parties (including all subcontractors), apply stringent terms to data processing and handling and they are prohibited from disclosing your personal details for any other purposes, unless they have obtained your preliminary permission for such disclosure.

Your rights in reference to collection, handling and storage of your personal details

Withdrawal of consent for handling of your personal details

If you do not wish all or any part of your personal details to be handled in the future by us for any specific purpose or to be handled in general, you can withdraw your consent for handling such information at all times by sending a free form request.

Your personal details would not be handled for the future; however, this will not affect any purchases made until such time and we shall keep the related payment documents until the expiry of the statutory period.

Upon withdrawal of your consent for personal data handling, such data being a mandatory requirement to create and maintain a profile in this forum, your account will be disabled and you would be able to access the forum as read only, but not for publication.

Should you wish to use the site again as an active user, then you shall register via a new profile.

Right to access

You can review your profile at all times, with the data stored and handled for you.

Upon request, we can deliver additional information related to collection, handling and storage of your personal details, and if you may wish so, a copy of your personal details being handled will be sent to your e-mail or will be provided in any other form.

Right to edit and/or amend

You can edit and/or amend any incorrect or incomplete personal details related to you at all times, direct via your profile.

Right to delete ("be forgotten")

You have the right to ask the Administrator to delete any part or all your personal details, and the Administrator shall delete, without undue delay, if any of the reasons mentioned below shall exist:
  • Personal details are no longer needed for the purposes in relation to which they had been collected or treated otherwise;
  • If you withdraw your consent as the basis of details handling and if there is no other legal reason for data handling;
  • If you object to handling of your personal details, inclusive of the purposes of direct marketing and if, there exist no legal reasons of higher precedence for data handling;
  • Personal details have been illegally handled;
  • Personal details need be deleted in order to comply with binding obligations under the EC law or the law of any EC member country, as applied in reference to the Administrator;
  • Personal details had been collected in relation to offering IT community services.

The Administrator shall not be obliged to delete any personal details, if these details are being stored and handled:
  • For the purposes of exercising the right to freedom of expression and right to information;
  • To comply with a legal obligation that requires treatment as provided for under EU law or the law of the Member State applicable to the Administrator or for the performance of a task of public interest or in the exercise of the official powers conferred on it;
  • By reason of public interest in the sphere of public health;
  • For purposes of archiving in the public interest, for scientific or historical research or for statistical purposes;
  • For filing, enforcing and/or defending legal claims.

To exercise your right to be forgotten, you must take the following steps: Submit a request through a written application to, providing good reasons.

Right of limitation

You have the right to ask the Administrator to limit the handling of your personal details as follows:
  • You dispute the accuracy of personal data for a period that allows the Administrator to verify the accuracy of the personal data;
  • Data handling is illegal, but you do not wish your details to be deleted, but only used subject to limitation;
  • The Administrator no longer needs such personal information for the purposes of handling, but you require these in order to establish, exercise and/or defend your legal claims;
  • You have argued data handling in anticipation of whether or not the Administrator’s legal reasons have precedence over your interests.

In case that you have exercised your right of limitation, the administrator shall stop handling your details.

Right to object

You can object at all times against handling of your personal details by the administrator, even if data has been handled for the purposes of profiling or direct marketing.

Your rights in case of violation of the security of your personal information

In case that the administrator shall find that security of your personal information has been violated, which can entail high risk for your rights and freedoms, we will immediately advise such violation to you without any undue delay, plus the measures already undertaken / to be undertaken .

The Administrator shall not be obliged to inform you, if the administrator has:
  • Undertaken any appropriate technical and /or organizational safety measures in relation to data affected by security violation;
  • Undertaken subsequent measures to ensure that such violation would not result in high risks for your rights;
  • A notification would require disproportionate efforts.

The Administrator does not transfer your information to any third parties.

n the event of violation of your rights pursuant to the abovementioned applicable law concerning protection of personal details, you are entitled to file a claim with the Commission for protection of personal details.

We assure you that the administrator has put in place appropriate technical and organizational measures to ensure and be able to demonstrate that the processing of your personal data is done in accordance with the General Data Protection Regulation. If you should have any questions related to security and/or confidentiality of your personal details, kindly contact us at you have any queries, concerns or complaints related to our Privacy Statement or our Services, you can contact us at
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